Parents FAQ

Click link to download SchoolComms user guide

How will the emails get to me and what will they look like?

The emails will arrive in your inbox at your email address just like any other email and will have the name of your child’s school in the ‘From’ box.

Will I get any advertising or spam?

No, the contact details are not shared with anyone except the administrator in your child’s school. You will only receive messages from Schoolcomms that have been sent by your school.
What if I change my email address or mobile phone number?

Your school uses your details from their database. Please contact the school and inform them of any changes to your contact details

Will I get a message for each of my children?

If the message is identical, then duplicates will be removed and you will only get one copy to any one email address or phone number. If the message is personalised, and contains the name of your child, you will get one for each of your children concerned.

I don’t want to get electronic communications.

Contact the school and ask them to flag your name as opted out. Then you will only receive paper messages.